Programs Reviews About Pricing FAQ Manage Booking Enroll

FAQ

Common questions.

24+ hours' notice: rebook yourself, any day Monday to Friday over the next fortnight (James doesn't teach on Saturdays), no charge. Under 24 hours: full lesson fee applies, no rebooking. If James ever needs to cancel, you'll get a full refund or a free reschedule. Feeling unwell with cold or flu-like symptoms? Please reschedule rather than attending in person.
Cancel from Manage Booking using the email you booked with. If it's 24+ hours before your lesson, you'll get an email with a "Rebook" button straight away, no card details needed. Pick any day Monday to Friday and time from the next fortnight and it's confirmed instantly (James doesn't teach on Saturdays). Handy if you're unwell and not sure exactly when you'll be back. The link is single-use; see the cancellation policy above for refund terms.
Set up a weekly or fortnightly slot from the Enroll section. No sign-up fee. You can pause for up to 8 weeks a year (no charge while paused), reschedule an individual lesson you can't make, or cancel any time, all fully self-service from the Manage Enrollment page, no need to contact James. Cancelling keeps any lesson you've already paid for, it just stops future billing.
Yes - a single trial lesson is available any time, no ongoing commitment required. For anything beyond that, lessons run through an enrollment - the same day and time every week or fortnight, so it's genuinely one less thing to think about. That's not a big commitment either: there's no sign-up fee, you can pause for up to 8 weeks a year, and you can cancel any time with no questions asked. If your schedule can't commit to the same time every week, a lesson package is the better fit - pay upfront, pick your own dates as you go.
Three options, whichever suits you: a trial lesson if you'd like to try it out first, the enroll form if you're ready to commit to a regular slot, or a lesson package if your schedule can't commit to the same time every week - none of them require any of the others. Either way, pick your instrument, day, and time, then pay via Stripe. You're set up straight away, and James confirms by email within 24 hours.
For anyone who can't commit to the same time every week, an irregular roster or similar. Buy 5 or 10 lessons upfront, same per-lesson prices as everything else, one Stripe charge for the whole package. Pick a date and time for every lesson yourself when you buy it, any time over the next 3 months, no fixed weekly slot needed. It's not an enrollment, so there's no pausing, but you can still reschedule an individual lesson the normal way if something comes up.
Bring your instrument if you have one. If not, James has instruments at the studio. Everything else is provided.
Yes, online lessons via Zoom or FaceTime are available for students who can't come in person.
Register via the Group Class form with your instrument, date, time, and duration (45 minutes at $45 per person, or 60 minutes at $55). Your spot is held as pending. Once a second person joins that same instrument, time, and duration, it's confirmed and you're both charged. If no one else joins, James will follow up with alternatives.

Contact

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Location
South Melbourne, VIC
Hours
Mon to Thu 12pm to 9pm, Fri 12pm to 4:30pm
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